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All About Salesforce
Kiran RaoWhat is Salesforce: 6 Key Questions About Salesforce
Routine Automation collected all you need to know and combined it into an introduction to Salesforce. What does Salesforce do exactly? How to use Salesforce? In this article, we will talk about Salesforce meaning, Salesforce advantages, and a Salesforce pricing plan answering the most asked questions about Salesforce. So, let’s start with a Salesforce definition.
What is Salesforce?
You can use two definitions to describe Salesforce. The first one says that Salesforce is a customer relationship management software that provides cloud-based solutions to manage interactions between prospects, customers and partners. The second one can describe Salesforce as a software development company headquartered in San Francisco, California founded by Marc Benioff specialized in providing SaaS platforms for sales, marketing and service and can be packaged and sold as traditional software. The explanations are the core of what Salesforce do.
What is Salesforce used for?
How we previously mentioned Salesforce as a platform helps your business to unite sales, marketing and service building one cloud-based CRM to use anywhere and anytime. Salesforce represents a Customer 360 platform solution giving you a single view of a customer. With Salesforce Customer 360 you can easily understand the needs of customers at all life-cycle stages. So, can you imagine a customer in the middle? A Salesforce platform with the help of Customer 360 aims to unite all business departments around a customer in the following way:
- Sales teams can sell smarter and faster from anywhere.
- Marketers individually nurture leads and engage customers using different digital channels.
- Customer support departments provide omnichannel support effectively addressing customers’ challenges and thus improving customer experience.
- eCommerce owners can launch an eCommerce platform giving a user-friendly interface for customers to use and make a purchase.
What are the key Salesforce products?
Driving Your Innovation Process With an Ideas Management Software
Kiran RaoHave you ever thought about how organizations innovate? Well, every innovation was once just an idea and ideas come your way when least expected. The process of innovation is a simple step-by-step process from the conception of an idea to ...
Salesforce Expands Its CRM Market Leadership
Kiran RaoSalesforce continues to outpace its competitors in the CRM space, growing to 23.8% market share (2021) in IDC’s “Worldwide Semiannual Software Tracker, April 2022.” Salesforce is now five times the size of its closest competitors: SAP at 5.4% and Microsoft at ...
The Power of Invoicing with Salesforce CPQ
Kiran RaoHas your team ever been in a situation where: 1) You have an exhaustive list of products and service offerings with multiple possible combinations and configurations 2) Preparing the quote is challenging, laborious, and error-prone 3) The sales team often sends incorrect ...
Benefits of Salesforce Integration Services
Kiran RaoBenefits of Salesforce Integration Services Salesforce integration services aim to enable seamless connection of Salesforce solutions to your other business-critical systems. QRS applies more than 10 -years of experience in CRM services to help companies solve integration challenges of any complexity and ...
Benefits of Salesforce Integration Services
Kiran RaoBenefits of Salesforce Integration Services Salesforce integration services aim to enable seamless connection of Salesforce solutions to your other business-critical systems. QRS applies more than 10 -years of experience in CRM services to help companies solve integration challenges of any complexity and ...
What does a Salesforce admin do and why do you need one?
Kiran Rao
Salesforce is the world’s number one customer relationship management (CRM) platform. Nowadays, more than 150,000 companies use Salesforce to grow their businesses, which has made Salesforce administrator job profiles in high demand . In this article, we will talk about ...
Simplify Ideas Management in Salesforce
Kiran RaoIt goes without saying that having a system in place for collecting and evaluating recommendations for your strategic goals is a good idea. And gathering, analyzing, and prioritizing requests and feedback is what idea management is all about. We are ...
DataConnectiva Is An Enterprise Data Archiving Solution for Compliance, Analytics, and Performance, Archive Data from Salesforce to any External Cloud or On-prem Platform.
Kiran RaoDataConnectiva, an industry leader in Salesforce data management applications, is designed to streamline the Salesforce data archival process for admins by leveraging external cloud (Heroku, Azure, GCP, AWS) & on-premise platforms to archive the historical Salesforce data into long-term, cost-effective ...